You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

transfer data

i want to transfer all the data and information from a old Iphone that appears in my account to my new phone how do i do that if i no longer have access to the phone but it says it was backed up?

iPhone XR, iOS 13

Posted on Aug 31, 2020 6:03 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2020 6:11 AM

Back-up where ? iCloud or iTunes?


Restore your iPhone, iPad, or iPod touch from a backup

  1. Turn on your device. ... 
  2. Follow the onscreen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup.
  3. Sign in to iCloud with your Apple ID.
  4. Choose a backup.

More items...


Restore your iPhone, iPad, or iPod touch from a backup ...

1 reply
Question marked as Top-ranking reply

Aug 31, 2020 6:11 AM in response to mt7314

Back-up where ? iCloud or iTunes?


Restore your iPhone, iPad, or iPod touch from a backup

  1. Turn on your device. ... 
  2. Follow the onscreen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup.
  3. Sign in to iCloud with your Apple ID.
  4. Choose a backup.

More items...


Restore your iPhone, iPad, or iPod touch from a backup ...

transfer data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.