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no apps and data screen when i reset

I am resetting my iphone 8 - i've erased data and contents and it restarts on the hello screen , i put in location language , wifi etc .


The apps and data screen does not come up . it goes to the home screen


I want to restore from icloud and need to get to the apps and data screen to do this - Any idea what i am doing wrong

Thanks

iPhone 8, iOS 13

Posted on Sep 4, 2020 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2020 3:31 PM

MJD1976 wrote:

i've erased data and contents

Erase this way:

How to erase your iPhone, iPad, or iPod touch - Apple Support


it restarts on the hello screen , i put in location language , wifi etc .

Here is the sequence you should expect.

Set up your iPhone, iPad, or iPod touch - Apple Support

1 reply

no apps and data screen when i reset

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