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hello support community. I bought my Ipad last 2 years ago from a third party here in Philippines. The previous owner sell this iPad to the person whom I bought it. Last year I broke my iPad. I tried to hire people to repair it. When they did the iPad needs Activation Lock. I don’t know the previous owner and I don’t have any contact with my seller. Pls help. I need this iPad for online class.
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Sorry - but you’re short of options.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Sorry - but you’re short of options.
Hi there,
Try following this guide: https://support.apple.com/en-gb/HT201441
If none of that works, try contacting apple support:https://support.apple.com/en-gb/contact
LW78
Activation lock has to be removed by the person who locked it.
If you don’t know them, the iPad is useless.
Activation Lock
