You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have bought storage & it still says "storage full"

I have bought storage & it still says my storage is full


[Re-Titled by Moderator]

Posted on Sep 6, 2020 6:55 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2020 6:58 PM

You cannot buy more storage for your phone. It will always have the amount it came with. You have bought space in Apple's syncing service, iCloud. To create more space, you must delete photos, messages, apps, etc.. Be sure to save important photos and data to your computer or external drive. Check these links...

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 6, 2020 6:58 PM in response to debraj247

You cannot buy more storage for your phone. It will always have the amount it came with. You have bought space in Apple's syncing service, iCloud. To create more space, you must delete photos, messages, apps, etc.. Be sure to save important photos and data to your computer or external drive. Check these links...

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support

I have bought storage & it still says "storage full"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.