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apple account disabled

Why is my app store saying my account has been disabled when I go to download an app?

iPhone X, iOS 13

Posted on Sep 8, 2020 7:37 PM

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Question marked as Top-ranking reply

Posted on Sep 8, 2020 7:41 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Sep 8, 2020 7:41 PM in response to kaitlyn3610

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

apple account disabled

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