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kaitlyn3610 Author

Level 1

4 points

apple account disabled

Why is my app store saying my account has been disabled when I go to download an app?

iPhone X, iOS 13

Posted on Sep 8, 2020 7:37 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Sep 8, 2020 7:41 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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