I have been charged wrongly . How can I reach help?
I have been charged twice for an app that I was invited to test for free one weel but unscribed from after 2 days. How can I get my money back?
Windows, Windows 10
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Unknown Charge
- Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
- If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
- You can also request a refund for a recent renewal of an in-app subscription.purchase
Phishing
- Beware of --> Phishing & Other Suspicious Emails
- Know how to --> Identify legitimate emails from the App Store or iTunes Store
- Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.