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how do i reset an ipad without any information to logon to apple

I have one that was gifted to me and I can't reach the person whom gave it to me...

I need to completely reset the Ipad...it keeps asking me for their Apple Id info.


Posted on Sep 10, 2020 1:37 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2020 1:55 PM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


Sorry - but you’re short of options.


1 reply
Question marked as Top-ranking reply

Sep 10, 2020 1:55 PM in response to GMercado1

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


Sorry - but you’re short of options.


how do i reset an ipad without any information to logon to apple

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