I can't open an iBook author file i Pages

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Level 1

8 points

I can't open an iBook author file i Pages

I can't open an iBook author file i Pages even though I follow apples recommendations. I have now bought a Macbook pro and I really need to open that book. Please help what do I do?

Thanks in advance

MacBook

Posted on Sep 12, 2020 10:07 AM

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Answer 1

Top-ranking reply

Tom Gewecke

Level 10

118,018 points

Sep 12, 2020 3:33 PM in response to Dallia91

Please tell us exactly what version of Pages you are using and where the process described in the note fails for you and how

https://support.apple.com/en-us/HT211135

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Answer 2

Dallia91 Author

Level 1

8 points

Oct 6, 2020 1:20 PM in response to Tom Gewecke

Hello,

Thank you for your reply.

I have version 10.0

The problem is that I can't even update the version. When I update I get a message saying that I cannot update the application. Something like this

"The application cannot be updated

Pages cannot be updated with your Apple ID, either because the item has been refunded or because it was purchased with a different Apple ID."

I've attached a screenshot the message I get when I update. Sorry it's in Swedish.

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Answer 3

Sep 13, 2020 6:26 AM in response to Dallia91

Pages v10.1 (required) treats iBooks Author documents like any other document that it knows how to open — if there is content in the document that Pages gets confused over how to handle, or if the document is damaged, Pages may simply reject opening the document. See Tom Gewecke's link in his response.

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