Why can't I get incoming mail on my iPhone 11?

Whatever you saw is wrong. I receive email from 5 accounts over cellular data or Wi-Fi, whether it’s charging or not.

What kind of email account is it (iCloud, gmail, AOL, Yahoo, your cable provider, etc)?

The general solution is to go to Settings/Passwords & Accounts, tap on the email account and delete it. Then restart your phone. Go back to Settings/Passwords & Accounts and add it back.

NOTE: For iOS 14 the location for mail setup has changed to Settings/Mail/Accounts

Hi AngelLady,

We understand you're having an issue receiving email, and we want to help. Let's begin with the steps in the following resource that should help: If you can't receive email on your iPhone, iPad, or iPod touch

Let us know how that goes.

Take care.

You’re welcome, I’m glad it worked out. Keep well!