You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

iPhone X

Posted on Sep 13, 2020 11:00 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2020 12:45 AM

nita1961 wrote:

I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

You need account recovery.


https://support.apple.com/en-ca/HT204921

1 reply

I was signed in to iCloud on my X. I dropped it and shattered it. Got a new phone with new number. Dont remember my iCloud password. When I use forgot my password it wants to send a code to my old number I no longer have. Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.