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Recover Apple ID password

My son lost his phone and we got his new one in the mail recently. We are trying to set up the phone but he forgot his password. His Apple ID is ***** and he’s locked out of his account so it said it sent a reset to his email but we don’t have the password to log in. He never set up the security questions either.



[Personal Information Edited by Moderator]


iPhone 7 Plus

Posted on Sep 16, 2020 5:49 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2020 5:54 PM

Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If it requires the answers to the security questions, post the error message he gets when trying to recover the password.

1 reply

Recover Apple ID password

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