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Cancel a subscription and get a refund

Hi! I am trying to cancel a subscription, but i don’t see the option to cancel it. I have been getting charged for months now but cancelled my subscription a long time ago. I literally only used the app for 1 day and then cancelled my account on the same day. I am not seeing the option to cancel it on my phone under Apple ID settings but I am still receiving receipts for the charges. I would like to request a refund please!

iPhone 11 Pro Max

Posted on Sep 18, 2020 10:43 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2020 3:49 PM

You have already stopped that subscription. Those options are for re subscribing.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!



1 reply
Question marked as Top-ranking reply

Sep 18, 2020 3:49 PM in response to uli98

You have already stopped that subscription. Those options are for re subscribing.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!



Cancel a subscription and get a refund

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