keyboard invisible when renaming folders

Question

Level 1

24 points

keyboard invisible when renaming folders

After having installed iOS 14 on my iPhone XS, when I wish to rename a folder in which I grouped some apps (long before App Library was born), the keyboard is not visible.

It is there: when I tap the bottom of the screen, characters appear.

But try and type something that makes sense on a hidden keyboard...

Don't tell me I need to get all of my apps out of their respective folders and delete the folders, now that AppLibrary is there? That's the kind of time consuming drag that I really don't need.

Any solutions, anybody?

iPhone XS, iOS 14

Posted on Sep 23, 2020 5:04 AM

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Answer 1

Top-ranking reply

BlueFox1 Author

Level 1

24 points

Sep 29, 2020 11:28 PM in response to i_rina

Hi i_rina,

Thanks for your answer.

However, it must have been a 14.0-issue. I had other issues at the same time: being unable to send some text messages (some didn't get sent, others did), some e-mail accounts responding with long delay,...

Before posting my question, I did all the things that you suggest, without success however.

The 14.0.1 update resolved my issues, however.

So, I'm good for the time being.

Thanks again and have a wonderful day yourself as well !

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Answer 2

Nov 20, 2020 5:49 AM in response to BlueFox1

I had same issue even after fully updating to 14.2. However, I did the basic thing of power cycling the phone... my keyboard is back visible when I rename groups and folders... so try that if you haven’t.

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Answer 3

i_rina

Community Specialist

Sep 29, 2020 1:16 PM in response to BlueFox1

Hello, BlueFox1!

Thanks for reaching out to the Apple Support Communities! It sounds like the keyboard is not visible when you try to type to rename a folder on the home screen. First, check out this article to Update your iPhone, iPad, or iPod touch and be sure you're running the latest software version.

Next, we recommend checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit any apps running in the background. Once they're closed, Restart your iPhone and test to see if the issues are still going on.

Do you happen to have any third party keyboards or stickers installed on your device?

Does this happen in any other apps on the device?

Let us know the results and have a wonderful day!

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Answer 4

Jan 15, 2021 11:14 AM in response to BlueFox1

You can still type the title out but you just cant see the keyboard. You’re also probably better at typing without looking than you realize but it does work.

Alternatively you can type the title elsewhere and the. copy/paste into the folder name.

Hopefully they fix this issue soon.

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Answer 5

Mai808

Level 1

13 points

Nov 3, 2020 12:40 PM in response to i_rina

I have the exact same problem with my ph and it’s up to date. Any other solutions?

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Answer 6

raina_b22

Community Specialist

Sep 30, 2020 5:11 AM in response to BlueFox1

Thanks for getting back to us, BlueFox1!

We're glad you were able to get the issue resolved.

Cheers!

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Answer 7

Nov 30, 2020 12:07 PM in response to BlueFox1

I had updated my phone and was still have the issue but then a simple restart fixed it. 😂. Seems like that is often the answer.

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Answer 8

Jan 10, 2021 4:20 AM in response to BlueFox1

I am running 14.3 and I cannot see the keyboard to change app names. Please Apple fix.

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Answer 9

Jan 12, 2021 7:15 PM in response to BlueFox1

It has something to do with the “dark” screen. If you go into settings - display and brightness - choose “light”, this should resolve the problem. It has for me, at least.

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