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Bought a new iPhone 11 end of July. I can't access the year free of Apple TV. I've followed all directions, but the only option I am offered is one week free and then pay. Who do I contact to get that free year.
iPhone 11, iOS 13
Review this guide: Apple TV+ - One Year Offer - Apple
It lists how to redeem in 4 easy steps. It lists the conditions for the offer. It has an eligibility check.
If you qualify, and if you did as described in the guide, and you still do not get to see the year offer, then contact Apple Support. They can assist in getting you the service, if needed using activation codes.
Review this guide: Apple TV+ - One Year Offer - Apple
It lists how to redeem in 4 easy steps. It lists the conditions for the offer. It has an eligibility check.
If you qualify, and if you did as described in the guide, and you still do not get to see the year offer, then contact Apple Support. They can assist in getting you the service, if needed using activation codes.
Obtaining free year of Apple TV after buying new phone
