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Yekeen Author

Level 1

4 points

Software update

It says error when I’m trying to install my software update

iPhone 6s, iOS 13

Posted on Sep 25, 2020 11:27 AM

Top-ranking reply

raina_b22

Community Specialist

Posted on Oct 2, 2020 7:10 AM

Hey Yekeen,

We understand you're having trouble updating your iPhone, and want to help. If you're updating wirelessly, take a look at these steps: If your iPhone, iPad or iPod touch won’t update

If you're using a computer and see an error, these steps can help: iOS update and restore errors

If you're still having trouble updating after those steps, let us know more about what happens when you try to update. What does the alert say specifically? Also, are you updating wirelessly, or using a PC or Mac computer?

Cheers!

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Software update

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