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Zoom does not open from email link

I cannot ever open a Zoom meeting on my iPad by clicking on the link in an eamail on my iPad. I use AOL email with Safari. Clicking the Zoom link in the email message brings up a notice that Zoom is not supported and that I should use Safari, but I am using Safari. The same thing happens if I open my email from Chrome with the Google app. The only way I can enter a Zoom meeting is by manually entering the meeting id and password into the Zoom app or copying and pasting it, which sometimes works.


On my desktop pc, I do not have this problem at all. I click on the Zoom link in my AOL email from my Chrome browser.


Please tell me how to get into a Zoom meeting on my iPad without having to enter the meeting id and password.


iPad mini, iOS 12

Posted on Sep 25, 2020 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2020 12:56 PM

hildagarde163 wrote:

I cannot ever open a Zoom meeting on my iPad by clicking on the link in an eamail on my iPad. I use AOL email with Safari. Clicking the Zoom link in the email message brings up a notice that Zoom is not supported and that I should use Safari, but I am using Safari. The same thing happens if I open my email from Chrome with the Google app. The only way I can enter a Zoom meeting is by manually entering the meeting id and password into the Zoom app or copying and pasting it, which sometimes works.

On my desktop pc, I do not have this problem at all. I click on the Zoom link in my AOL email from my Chrome browser.

Please tell me how to get into a Zoom meeting on my iPad without having to enter the meeting id and password.

Maybe a question to ask zoom or zoom support, or maybe they want you to download and use their app for zoom meetings. T

3 replies
Question marked as Top-ranking reply

Sep 25, 2020 12:56 PM in response to hildagarde163

hildagarde163 wrote:

I cannot ever open a Zoom meeting on my iPad by clicking on the link in an eamail on my iPad. I use AOL email with Safari. Clicking the Zoom link in the email message brings up a notice that Zoom is not supported and that I should use Safari, but I am using Safari. The same thing happens if I open my email from Chrome with the Google app. The only way I can enter a Zoom meeting is by manually entering the meeting id and password into the Zoom app or copying and pasting it, which sometimes works.

On my desktop pc, I do not have this problem at all. I click on the Zoom link in my AOL email from my Chrome browser.

Please tell me how to get into a Zoom meeting on my iPad without having to enter the meeting id and password.

Maybe a question to ask zoom or zoom support, or maybe they want you to download and use their app for zoom meetings. T

Zoom does not open from email link

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