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I want to update to ios 14 but it says my phone is up to date with 13.7

why is it not working


iPhone 11

Posted on Sep 26, 2020 10:41 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2020 10:42 PM

Did you participate in the iOS 13 BETA Program? Do you have the iOS 13 BETA Profile still installed on your iPhone? If YES then delete the iOS 13 BETA Profile and reboot. 


To delete the profile, Open Settings General Profiles : Here you will see the iOS 13 Profile to delete.


Then try updating to iOS 14 again.


Axel F.

1 reply
Question marked as Top-ranking reply

Sep 26, 2020 10:42 PM in response to Jimbo6bros

Did you participate in the iOS 13 BETA Program? Do you have the iOS 13 BETA Profile still installed on your iPhone? If YES then delete the iOS 13 BETA Profile and reboot. 


To delete the profile, Open Settings General Profiles : Here you will see the iOS 13 Profile to delete.


Then try updating to iOS 14 again.


Axel F.

I want to update to ios 14 but it says my phone is up to date with 13.7

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