Heating problems after update

Question

Heating problems after update

Hello. I have a Macbook Pro 2017 base model and after the latest OS Catalina update (10.15.7) my laptop is overheating even in stand by mode with no apps running. Sometimes fans start working at full speed even after the boot process and wont stop unless i shut down. Battery life is also worst after the update and at some points it looses 2-3 % in around 1 minute. Any suggestions? Thank you

MacBook Pro 13″, 10.15

Posted on Sep 28, 2020 5:34 PM

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Answer 1

Top-ranking reply

Kappy

Level 10

361,849 points

Sep 28, 2020 8:32 PM in response to Chef_Alexander

Using Activity Monitor

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Answer 2

Kappy

Level 10

361,849 points

Sep 29, 2020 10:50 AM in response to Chef_Alexander

Then, make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.

Contacting Apple Customer and Support Service

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To arrange a return for repair or replacement: Mac Repair.
If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
Primary support help at Contact Support.
To contact product and tech support: Contacting Apple for support and service including international calling numbers.
Product Service and Repair information.
Apple Service Programs.

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Answer 3

Sep 29, 2020 2:00 AM in response to Kappy

Thank you so much for the reply Kappy. Problem is that I’m unfamiliar with technical issues and even if I see something wrong in activity monitor I would not recognise it.

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