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My Brother scanners (MFC-295CN and HL-L2390DW) are not working on my upgraded 64-bit OS 10.15.6, though the printers are working. I've downloaded and installed the FirmWare, the Printer Drive, and the Scanner for the new OS but the scanners still don't work.
[Re-Titled by Moderator]
MacBook Pro 15″, OS X 10.11
You might try the following. (1) Double check with Brother to see if their driver is fully compatible with Catalina's latest version. If not, ask when the update will be available. (2) Try using Apple's Image Capture app. It should scan for you, although it is not a full featured scan app. (3) Download and try the free test version of VueScan. It is full featured. If you like it, then you can purchase it. I use it and like it. (I have no association with them.) Good luck.
You might try the following. (1) Double check with Brother to see if their driver is fully compatible with Catalina's latest version. If not, ask when the update will be available. (2) Try using Apple's Image Capture app. It should scan for you, although it is not a full featured scan app. (3) Download and try the free test version of VueScan. It is full featured. If you like it, then you can purchase it. I use it and like it. (I have no association with them.) Good luck.
Hi there DRB1938,
We understand you're experiencing an issue with your scanners not working as expected, and we'd like to share some resources that may help.
Get started here: Scan images or documents using your Mac
This page may also help: Solve scanning problems on Mac
Also, take a look at the manufacturer specific information here: macOS Catalina Support Statement
We hope this helps.
Apple's Image Capture is the way to solve this, though using with the printers is more complicated than the old Control
Center. Thank you.
Brother scanners not working on Catalina
