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noemi271 Author

Level 1

4 points

Can’t download anything

Why can’t I download anything on the App Store?

iPhone 7 Plus

Posted on Oct 1, 2020 10:16 AM

Reply

Top-ranking reply

Level 10

684,525 points

Posted on Oct 1, 2020 11:52 AM

You have to be able to connect to the App Store.

See the Apple Support article(s) below.

App Store, iTunes Store, or other Apple services - If you can't connect

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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Similar questions

1 reply

Top-ranking reply

Level 10

684,525 points

Oct 1, 2020 11:52 AM in response to noemi271

You have to be able to connect to the App Store.

See the Apple Support article(s) below.

App Store, iTunes Store, or other Apple services - If you can't connect

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

Reply

Can’t download anything

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