Sending/receiving Email

Where did you change the password - on your iPad, or on your email provider’s mail server?

An email password change has to match on both server and iPad. Changing the password at the server doesn’t change the configured password on your iPad - nor the reverse.

To update the password on the email server, you’ll need to log-in via your email providers web-portal.

If you can’t send email on your iPhone, iPad or iPod touch – Apple Support

If you have changed the email password, it has to be changed on the iPad for both the Incoming IMAP/POP3 server and for the Outgoing SMTP server.

Settings > Mail > Accounts > [Your Email Address] > [Incoming Mail Server] Password

Settings > Mail > Accounts > [Your Email Address] > SMTP > [Primary Server] > Password

Effectively, you have to update the password in three (3) places; iPad (2) and server (1). Your latest reply strongly suggests that your Outgoing SMTP password is incorrect. For most email providers, you use the same password for both your incoming and outgoing server settings.

Hopefully, unless I missing something, this will resolve your issue.

Given the difficulties, it may be easiest to delete the email account from your iPad, restart, then re-add the email account.

Assuming that you are using an IMAP mailbox (which you can confirm) nothing will be lost - as all email resides on the mail server and can be downloaded again to the iPad.

Good the hear that the problem is now resolved - although if you were simply changing a Password for an existing account, I have difficulty understanding how a Port Number was incorrect.

No matter, it’s working now. I’m pleased that I was able to provide some assistance.