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cococat50 Author

Level 1

8 points

iTunes doe not recognize iPhone 11 on new iMac

When I open iTunes, it does not recognize my iPhone 11 on my new iMac. Had no problem in my old iMac. Am getting a message that 'this account does not have icloud music enabled.' I've tried rebooting the Mac and the phone. I don't see what icloud music enabling has to do with recognizing my phone when I open iTunes.

Anyone know how to fix this? I've checked all the preferences I can find that even remotely might apply.

Thanks.

iMac 21.5″, macOS 10.15

Posted on Oct 7, 2020 3:25 PM