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Storage

how can i delete the others from my storage ? It took more than 140 GB and whenever i use my phone its so slow because of the full storage

Posted on Oct 16, 2020 2:03 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2020 2:06 AM

Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, update your device to iOS/iPadOS 13.6.1 or later, as per this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already updated your device to 13.6.1 or later to no avail, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Oct 16, 2020 2:06 AM in response to ReemGadaou9

Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, update your device to iOS/iPadOS 13.6.1 or later, as per this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already updated your device to 13.6.1 or later to no avail, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

Storage

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