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Suddenly, I can’t RECEIVE screenshot being SENTto my IPhone! What is the fix? Help!

iPhone 11 Pro Max, iOS 13

Posted on Oct 18, 2020 11:01 AM

Top-ranking reply

Jeff_W.

Community Specialist

Posted on Oct 22, 2020 3:21 PM

Hi Bunny29Forevr!

It looks like no one has responded to your question. Here are a couple things that might help others answer your question:

1 What method is being used to send you the screenshot?

2 Are you seeing an error message? If so, please tell us exactly what it says.

3 Are there any troubleshooting steps that you've already tried?

Cheers!

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