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How do I get an install the apple tv app on LG OLED65CX?

I have recently purchased an LG OLED65CX smart TV and I am unable to download the apple TV app.

The app doesn't show on the LG app store.

And when I try to plug in my apple TV 4K directly to the TV set via the HDMI port I get a 'no signal' message

Posted on Oct 24, 2020 3:19 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2020 4:10 AM

I have recently purchased an LG OLED65CX smart TV and I am unable to download the apple TV app. The app doesn't show on the LG app store.

For a list of specific LG Smart TV models that support the Apple TV app, go to Apple TV app devices - Apple. That includes the LG OLED CX (2020). Hmm.

One thing that might be an issue, if the country or region isn’t supported. Are you in the US?

This model should also support AirPlay. Does that work for you?

Verify that LG software is up-to-date (firmware, WebOS). There was an update available recently (10/13).


Watch on LG Smart TVs - Apple Support


And when I try to plug in my apple TV 4K directly to the TV set via the HDMI port I get a 'no signal' message

That is unrelated. Please verify that you have selected the corresponding HDMI port on your TV for input. Try a different HDMI port as well (you have four). Please verify that your Apple TV box has started up correctly (continuous glowing status light).

3 replies
Question marked as Top-ranking reply

Oct 24, 2020 4:10 AM in response to rayfromdxb

I have recently purchased an LG OLED65CX smart TV and I am unable to download the apple TV app. The app doesn't show on the LG app store.

For a list of specific LG Smart TV models that support the Apple TV app, go to Apple TV app devices - Apple. That includes the LG OLED CX (2020). Hmm.

One thing that might be an issue, if the country or region isn’t supported. Are you in the US?

This model should also support AirPlay. Does that work for you?

Verify that LG software is up-to-date (firmware, WebOS). There was an update available recently (10/13).


Watch on LG Smart TVs - Apple Support


And when I try to plug in my apple TV 4K directly to the TV set via the HDMI port I get a 'no signal' message

That is unrelated. Please verify that you have selected the corresponding HDMI port on your TV for input. Try a different HDMI port as well (you have four). Please verify that your Apple TV box has started up correctly (continuous glowing status light).

How do I get an install the apple tv app on LG OLED65CX?

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