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My daughter forgot her icloud password and her iphone is locked. We can't access the imei and just want to use the phone again. Help.
iPhone 6
When you say it is locked, what way are you describing? There are multiple locks on the iPhone. Is it Activation Lock where you cannot activate the phone? Is it that she forgot the passcode and cannot get past the lock screen? It sounds like you may have tried to restore the device and without the iCloud passcode, your phone is Activation Locked. Is that the case? If so, see this, How to remove Activation Lock - Apple Support
When you say it is locked, what way are you describing? There are multiple locks on the iPhone. Is it Activation Lock where you cannot activate the phone? Is it that she forgot the passcode and cannot get past the lock screen? It sounds like you may have tried to restore the device and without the iCloud passcode, your phone is Activation Locked. Is that the case? If so, see this, How to remove Activation Lock - Apple Support
My daughter forgot her icloud password and her iphone is locked. We can't access the imei and just want to hook the phone back up. Help.
