You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Create a New User - Does not appear in Users & Groups

I've had a problem pop up twice now on two different 10.14.6 Macs... I created a new Standard user in Users and Groups and the account doesn't show up. But if I try to create the account again, I get a message that it already exists.

If I look in dscl . /Users, the account is there, but doesn't appear on the login screen and won't let me login if I switch to a user/password login. Re-imaging the Mac (with the same base image) fixes the problem.

Any thoughts on this are appreciated, thanks!

iMac Line (2012 and Later)

Posted on Nov 6, 2020 12:35 PM

Top-ranking reply

BDAqua

Level 10

244,823 points

Posted on Nov 6, 2020 2:16 PM

This is one of the symptoms of the 2020-005 update.

Did this happen after the 2020-005 SecUpd for Mojave?

Try reinstalling this in Safe Mode, but not using Firefox...

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

Safe Boot, (holding Shift key down at startup).

View in context

Create a New User - Does not appear in Users & Groups

Similar questions