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Device output options missing after recent OS catalina 10.15.7 update

The Internal /build in speakers option for device output for my Macbook pro is missing after recent OS Catalina 10.15.7 update. Is there any driver to upload? I can't get sound output unless using earphones or bluetooth. However, I can confirm it's a software or firmware issue as sound came back awhile when I removed the earphone jack just now. But as soon as I checked the System Preference > Sound option, it disappeared again. How to get it back?

MacBook Pro 13″, macOS 10.15

Posted on Nov 8, 2020 8:37 AM

Top-ranking reply

Luis Sequeira1

Level 9

67,606 points

Posted on Nov 8, 2020 8:57 AM

Try resetting NVRAM and SMC.

Restart in Safe Mode and see if the internal speakers appear.

If the issue persists: Please run Etrecheck and post its full report here.

Use the “additional text” button and paste the report into the text box.

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Device output options missing after recent OS catalina 10.15.7 update

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