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Level 1

4 points

Can apple restore my phone for me?

iPhone 7, iOS 12

Posted on Nov 10, 2020 7:38 AM

Top-ranking reply

Level 10

212,630 points

Posted on Nov 10, 2020 7:42 AM

No, at least not remotely. You can make a genius bar appointment and it can be restored at an Apple store or other Apple Authorized Service Provider. See—>Genius Bar Reservation and Apple Support Options - Apple

If you describe the problem perhaps another user in this user-to-user forum can provide guidance so you can restore it yourself.

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