You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 14.2 mail attachments missing

Paper clip shows in the header to indicate there is an attachment but unable to see the attachment at the bottom of the email to open it, has anyone got a workaround for this. It's a Gmail account.

Posted on Nov 13, 2020 1:58 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2020 2:12 AM

Found a fix for anybody else with the same issue.


Reset your Mail Account on the phone.

First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane up until it disappears from the screen.

Then go to Settings > Mail > Accounts > locate your email provider and click on the account. On the next page Delete Account.

Then do a forced restart. . Then go back to Settings > Mail… and add the account again.

3 replies
Question marked as Top-ranking reply

Nov 13, 2020 2:12 AM in response to MrMihangel

Found a fix for anybody else with the same issue.


Reset your Mail Account on the phone.

First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane up until it disappears from the screen.

Then go to Settings > Mail > Accounts > locate your email provider and click on the account. On the next page Delete Account.

Then do a forced restart. . Then go back to Settings > Mail… and add the account again.

IOS 14.2 mail attachments missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.