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User profile for user: JWR52
JWR52 Author
User level: Level 1
10 points

can't install Big Sur

Why won't Big Sur install on my Mac. I keep getting installation failed messages. any help?? Thanks

iMac 21.5″ 4K, macOS 10.15

Posted on Nov 15, 2020 5:00 PM

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User profile for user: jeremy_v
jeremy_v
User level: Community Specialist

Posted on Nov 23, 2020 4:21 PM

Hello JWR52 and welcome to Apple Support Communities. It appears you are having some difficulty installing Big Sur.


Start by going to the Applications folder. In that, you should see the Big Sur installer. Drag it to the Trash, empty the Trash, reboot the Mac and try again with a fresh download.


Cheers.

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User profile for user: jeremy_v
jeremy_v
User level: Community Specialist

Nov 23, 2020 4:21 PM in response to JWR52

Hello JWR52 and welcome to Apple Support Communities. It appears you are having some difficulty installing Big Sur.


Start by going to the Applications folder. In that, you should see the Big Sur installer. Drag it to the Trash, empty the Trash, reboot the Mac and try again with a fresh download.


Cheers.

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can't install Big Sur

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