HomePod and new iPhone not interacting correctly

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sda0831 Author

Level 1

4 points

HomePod and new iPhone not interacting correctly

My Homepod is sometimes not responding via Siri and says my new iPhone 12 Pro Max is not connected. Why?

Posted on Nov 16, 2020 8:25 AM

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Answer 1

Top-ranking reply

sda0831 Author

Level 1

4 points

Nov 24, 2020 12:42 PM in response to Joseph_S.

I'm not sure what I did, but eventually this sorted itself out. I am guessing that the HomePod was updating its software and therefore was unavailable. It's been smooth sailing after giving everything time to "settle in." Thanks

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Answer 2

Joseph_S.

Community Specialist

Nov 24, 2020 12:20 PM in response to sda0831

Hello sda0813 and welcome to Apple Support Communities.

It looks like no one has responded to your question. Here are a couple things that might help others answer your question:

The HomePod would only be "connected' to the iPhone if you were using the latter to play content via AirPlay. What are you doing when the HomePod tells you the iPhone is not connected?

Cheers.

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Answer 3

Eric--F

Community Specialist

Nov 28, 2020 6:04 PM in response to sda0831

Hi sda0831.

Brilliant. Glad to hear you got it sorted. have a super groovy rest of your day.

Cheers.

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HomePod and new iPhone not interacting correctly

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