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Jose___ Author

Level 1

4 points

disable account

why does it say my account is disable in the app store ?

iPhone XR, 13

Posted on Nov 16, 2020 7:27 PM

Top-ranking reply

Ferd II

Level 10

104,731 points

Posted on Nov 16, 2020 8:09 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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