Stuck Power Button on IPhone 12 Pro

Swapped my first one for this reason after a week. Didn’t stop working, but it became sluggish and soft (not “clicky”) and I’ve dealt with smartphones long enough to know that unresponsiveness is what comes next. This one I’ve had now for a month or more and just noticed this morning that it is starting to feel a bit soft again. =\ Will probably wait until it completely fails before exchanging again due to the hassle of the backup/swap/reload process.

I have 12 pro max, buttons were stiff, sometimes a lot sometimes less, i think its from dust, maybe some sweat or some dirty or how someone wrote from hand sanitizer, I just taped both speakers, lighting port and microphone + microphone next to lens on the back and I put iPhone into hot water (not so hot) pressing buttons amd then in cold water (not max cold) i took tape off, I dried phone in towel, pressing buttons with towel and it seems it help (but how long it will be like that) I think this is better than used alcohol on it, if it will be here again, I will return it, we have 2 years warranty and I have insurance, hope that I won’t use this, I don’t want :) its my second 12 pro max, cuz first wrote me that iPhone can’t proof original battery (immediately after unpacking and after the first turn on) :D I love apple but sometimes the quality isnt like how i thought its.

Same thing happen to my new iPhone 12 pro max. I’ve notice when it is exposed to heat it get stuck or it’s hard to press. After a few hours when it cools down it backs to normal. I’m not sure if others experience the same issue also.

Iphone 12 is IP68 and this means waterproof. Washing it couple of seconds with hot running water fixed stuck power button, thanks!

If you have any cleaning solution eg. piercing solution, put it on a cotton bud and trace the outline of the jammed button while spam pressing it. This should work.

I’m here because I’m starting to have the same issue with my power button. 12 Pro in use since launch day and just started to have the issue about a week ago. At first I thought it was my imagination but it’s clearly an issue...

I just got Iphone 12, I have the same issue. Side bottom doesn’t work properly. It gets stuck. Sometimes it doesn’t work at all... I always used iphone and never had this kind of issue. Did you return the phone?

Just thought I’d chime in. I also have had my iPhone 12 Pro for about two weeks and now the power button is stuck and refuses to work. This is, I believe, a similar issue to the one Apple had on their 2016 MacBook Pros where small pieces of dust could get stuck under the keys and make them unresponsive (because, ya know, there’s dust on earth). I’m sort of stunned that Apple quality has fallen so far in so short a period of time and yet their prices continue to rise.

At the end I just did like above mentioned. I just turn off the phone and run under the water for 2 sec. after that it started to work. Very disappointing, if I had time I would return it but I can’t deal with it now. I used all series of iphones but this tiny thing makes me feel very angry....

Since you seem so sure water can't damage anyone's phone, are you going to pay these people who believe you, and use water on their phone, it becomes water damaged and they then learn the phone you have assured them can't be damaged isn't covered under warranty for ANY liquid damage?

No one should be suggesting using liquids of any kind on an iPhone. If anyone has a power button not functioning as it should, they should schedule an appointment at their Apple Store Genius Bar for evaluation.

AgentDeus wrote:

Iphone 12 is IP68 and this means waterproof. Washing it couple of seconds with hot running water fixed stuck power button, thanks!

That is 100%, completely false. iPhone is NOT waterproof. It is water resistant and if you wash your phone and water causes damage to the phone it will NOT be covered under warranty. No one should EVER advise someone to wash their phone using any liquid.

Apple specifically says their phones are Splash, Water and Dust Resistant. They do NOT suggest any iPhone is waterproof. Further Apple's written warranty specifically says liquid damage is NOT covered by warranty.

not sure if troll but this is the most stupid thing you could do with your phone.

I received my new phone today. Button doesn’t work after 4 hours of use. Can’t go to the Apple store because of the pandemic.

I had same issue for last 3-4days. Read this post, ran some water for literally 2-3sec , wiped with alcohol and button started clicking! Thanks.