You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 12 is not transferring square photos to Mac.

As the title says when i backup square photos on Mac from iPhone 12 the photos are not square anymore.

On the phone i can see them in 1:1 but on Mac the aspect ratio is deferent.

It's an iOS or macOS issue? I'm using the latest on both devises.

Thanks!

iPhone 12 mini, iOS 14

Posted on Nov 22, 2020 3:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 9:49 AM

Hello gregl13,


Welcome to the Apple Support Communities, and from your post it appears that square photos are not keeping their aspect ratios when viewing on the Mac. We'll do what we can to help.


If you use iCloud, see if they appear correctly on the iCloud website: iCloud


If you don't use iCloud, try removing one of the photos from the Mac then sync it again: Sync photos between your Mac and iPhone or iPad


Best regards.

2 replies
Question marked as Top-ranking reply

Nov 30, 2020 9:49 AM in response to gregl13

Hello gregl13,


Welcome to the Apple Support Communities, and from your post it appears that square photos are not keeping their aspect ratios when viewing on the Mac. We'll do what we can to help.


If you use iCloud, see if they appear correctly on the iCloud website: iCloud


If you don't use iCloud, try removing one of the photos from the Mac then sync it again: Sync photos between your Mac and iPhone or iPad


Best regards.

Iphone 12 is not transferring square photos to Mac.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.