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Headphones don’t work, but charger does

I have an iPhone 11 and the headphones have worked fine up until one day they randomly said “accessory not supported”. This has never happened with these headphones and my charger still works. The headphones are from Apple, so that is not the issue, I have reset my phone, reset my settings, and updated it as well.Does anyone know the problem?

iPhone 11, iOS 14

Posted on Nov 22, 2020 8:36 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2020 11:28 AM

Hello,

Check the charging port for lint or other debris and see this:

If you see an ‘Accessory may not be supported’ alert

Also see:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

Good luck.

1 reply

Headphones don’t work, but charger does

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