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User profile for user: andrewngtk
andrewngtk Author
User level: Level 1
9 points

Unable to screenshot with iPhone on iOS 14.2

I am unable to screenshot with my iPhone XS on iOS 14.2. Here's what I've tried so far, open to other suggestions:


  1. Home button + volume up button
  2. Assistive touch > Device > More > Screenshot
  3. Double tap assistive touch
  4. Double tap back of device
  5. Settings > General > Reset > Reset all settings


All of the above have failed. I'm noticing that when I attempt to take a screenshot, the assistive touch button fades away almost as if a screenshot is being taken. However, no photos are saved.


Does anybody have any suggestions on how to fix this issue?

iPhone XS

Posted on Nov 26, 2020 7:26 PM

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Question marked as Top-ranking reply
User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,666 points

Posted on Nov 26, 2020 7:33 PM

Have you checked your storage? Do you have enough storage to take a photo? Have you checked to see if you have any Restrictions turned on? Go to Settings>ScreenTime>Restrictions and check.

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Unable to screenshot with iPhone on iOS 14.2

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