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I received a message from my bank that I has been charged 379 AED from Apple online store while I didn't purchase anything, I called the bank and they it's on hold and the payment still not confirm.
Kindly assist and let me know the reason of these charges?!
I need to know if this payment is done from your side or my card has been hacked.
Regards.
Meryam Ben Sma
iPhone 12 Pro Max, iOS 14
Hey meryam1901,
It sounds like you're seeing a charge you don't recognize from Apple. We can understand wanting to look into that further. We want to help.
First, we'd recommend reviewing the information in this article: If you see "apple.com/bill" or an unfamiliar charge on your statement
If you need further assistance, contact Apple Support here: Get Support
Thanks!
Apple online store
