Activation lock

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Level 1

4 points

Activation lock

hello, i live in Jamaica and bought an unlock used iphone6 plus 2-3 years ago on amazon. i gave my little brother the phone, unfortunately the screen got cracked and after several tries the phone was disabled. after a few months we fixed the screen and wipe the phone only to see the activation lock came up. i put my icloud email and password seeing that i was using the phone before him did but its saying " your email cannot unlock this iphone" his icloud address said the same. what cam be done to unclock the phone?

iPhone 6 Plus

Posted on Dec 1, 2020 5:45 PM

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Answer 1

Top-ranking reply

Niel

Level 10

731,435 points

Dec 1, 2020 5:48 PM in response to josan96

Ask the seller to remove the lock or give you a refund. It's an anti-theft measure.

(187286)

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Answer 2

Axel Foley

Level 10

149,370 points

Dec 1, 2020 5:57 PM in response to josan96

There is nothing that can be done to get that Activation Lock removed except to enter the correct Apple ID and Password.

I believe that when you bought the iPhone 6 Plus, it was a lost or stolen iPhone that was sold to you. The seller probably had a one time unlock to sell the iPhone which worked until you had to reset the iPhone because it was disabled.

Axel F.

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Activation lock

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