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Apple Watch 3 not connecting

Unpaired from my 11, now trying to pair to xs for daughter

go through the pairing stuff then says watch needs update and not connected to internet

how to get past this to connect to phone??

Posted on Dec 2, 2020 1:08 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2020 1:12 PM

Hello, Melissasalmons,


You will need to make sure your daughter phone is connected to WiFi ideally when pairing her phone. It will need internet in order to update the watch and download required apps for it to fully pair with her phone. If you are still encountering issue, please restart the watch and her phone.


Please see this support page for more information for pairing an Apple Watch: https://support.apple.com/en-gb/guide/watch/apdde4d6f98e/watchos


1 reply
Question marked as Top-ranking reply

Dec 2, 2020 1:12 PM in response to Melissasalmons

Hello, Melissasalmons,


You will need to make sure your daughter phone is connected to WiFi ideally when pairing her phone. It will need internet in order to update the watch and download required apps for it to fully pair with her phone. If you are still encountering issue, please restart the watch and her phone.


Please see this support page for more information for pairing an Apple Watch: https://support.apple.com/en-gb/guide/watch/apdde4d6f98e/watchos


Apple Watch 3 not connecting

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