Request for refund

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Level 1

8 points

Request for refund

I was debited from my bank account for subscription of an app called Prisma photo editor, am not using the app and I want to know how I can get refund.

thanks

Posted on Dec 4, 2020 4:10 PM

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Answer 1

Top-ranking reply

FoxFifth

Level 10

471,741 points

Dec 4, 2020 4:17 PM in response to olaniyan160

Cancel the subscription so that you won't be charged again -- see instructions in: See or cancel your subscriptions - Apple Support

Request a refund: Request a refund for apps or content that you bought from Apple - Apple Support

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Answer 2

FoxFifth

Level 10

471,741 points

Dec 4, 2020 4:40 PM in response to olaniyan160

Not that I know of. But you can request a refund without contacting them by using instructions in Request a refund for apps or content that you bought from Apple - Apple Support

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Answer 3

olaniyan160 Author

Level 1

8 points

Dec 4, 2020 4:19 PM in response to FoxFifth

Thanks for the swift response, pls if I cancel the subscription will I still be able to get my refund

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Answer 4

FoxFifth

Level 10

471,741 points

Dec 4, 2020 4:26 PM in response to olaniyan160

Cancelling the subscription won't affect whether or not Apple will give you a refund. Note that they may not give you a refund either way.

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Answer 5

olaniyan160 Author

Level 1

8 points

Dec 4, 2020 4:31 PM in response to FoxFifth

Thanks a lot, do they have any email to send complains to aside the contact support

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Request for refund

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