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HelpPlease26 Author

Level 1

4 points

Unable to hear phone calls

Why isn’t my phone allowing me to hear people on phone calls or use FaceTime or no sound on videos i create or allow me to use Marco Polo and my music still plays

iPhone 7 Plus, iOS 14

Posted on Dec 5, 2020 1:40 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,602 points

Posted on Dec 5, 2020 1:44 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Unable to hear phone calls

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