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Bluetooth issues

So I recently got the iPhone 12 pro max and I set it up. And now I want to connect it to my bluetooth headphones from sony, but I can not find the headphones, but on the macbook I can, I tried reseting network settings but I still can't find the Headphones, also I restated my phone and that did not work either, what should I do??

iPhone 12 Pro Max, iOS 14

Posted on Dec 8, 2020 8:48 AM

Top-ranking reply

MichaelB2019

Community Specialist

Posted on Dec 13, 2020 5:51 AM

Hi Realdariusnicola,

Thanks for coming to Apple Support Communities for help today. It sounds like your SONY Bluetooth headphones will connect to your Mac but not your iPhone 12 Pro Max.

Check out the steps here: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch. Try pairing with another iOS device and if possible another iPhone 12 Pro Max to further isolate the issue. Please note that you may need to "Check with the accessory manufacturer to make sure that your accessory supports your iOS or iPadOS device."

Have a fantastic day!

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Bluetooth issues

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