You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro

Apple advised to install Mac OS Catalina. Now will not start. When I hit the install Mac OS, it just keeps installing Catalina. Over and over. Nothing else.

MacBook Pro 13″, macOS 10.15

Posted on Dec 10, 2020 8:04 PM

Top-ranking reply

MoonJ.

Community Specialist

Posted on Dec 15, 2020 7:48 AM

Hello Buttonwillowbaby.

Thanks for reaching out to Apple Support Communities. We understand that you are having trouble with installing macOS Catalina. We will be glad to assist.

Let's start up in safe mode to see if that helps: How to use safe mode on your Mac

Cheers.

View in context

MacBook Pro

Similar questions