You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple payment

I was using a credit card for my monthly Apple iCloud storage. I no longer use or have that card. When I went to update the card it wouldn’t let me saying the was a outstanding payment on the card that needed to be paid. Can anyone tell me how to remove/add the new credit card. Thank you

iPhone 8 Plus, iOS 14

Posted on Dec 11, 2020 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2020 10:37 AM

See this about changing payment methods. Change, add, or remove Apple ID payment methods - Apple Support You cannot remove a payment method until you have added a new one and then made it the default. However, since you seem to have a billing issue by your admission, you may need to contact Apple Support to get this straightened out.

1 reply
Question marked as Top-ranking reply

Dec 11, 2020 10:37 AM in response to Roadtec

See this about changing payment methods. Change, add, or remove Apple ID payment methods - Apple Support You cannot remove a payment method until you have added a new one and then made it the default. However, since you seem to have a billing issue by your admission, you may need to contact Apple Support to get this straightened out.

Apple payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.