You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

What if I cannot contact previous owner of my old ipad

Can’t locate old owner how can I restore iPad if I do not know owners name

Posted on Dec 12, 2020 8:49 PM

Top-ranking reply

Level 10

104,731 points

Posted on Dec 12, 2020 8:54 PM

jeanmeeker wrote:

Can’t locate old owner how can I restore iPad if I do not know owners name

You cannot restore an iPad without the cooperation of the previous owner due to Activation Lock, which is designed to function as a theft deterrent.

View in context

Similar questions