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error code 4000

why do I keep getting an error code of 4000 on my iPhone and iPad?

iPhone XR, iOS 14

Posted on Dec 14, 2020 2:10 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2020 7:17 PM

Error 4000 is a Windows 10 and iTunes error. Until Apple updates iTunes, you will continue to receive the error if you attempt to update or restore your device in iTunes. A workaround for now is to temporarily disable the passcode on your device, update, then put the passcode back on. The con to this is that it will remove all of your credit cards in Apple Wallet. Another option is to go to Settings>General>Software Update and update from there.

4 replies
Question marked as Top-ranking reply

Dec 17, 2020 7:17 PM in response to Ringbutt

Error 4000 is a Windows 10 and iTunes error. Until Apple updates iTunes, you will continue to receive the error if you attempt to update or restore your device in iTunes. A workaround for now is to temporarily disable the passcode on your device, update, then put the passcode back on. The con to this is that it will remove all of your credit cards in Apple Wallet. Another option is to go to Settings>General>Software Update and update from there.

error code 4000

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