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Can I get a new passcode sent to me

I have an iPad Pro I can’t remember the passcode and don’t have a computer to connect to, can I get a new passcode sent to me to unlock it.

Posted on Dec 16, 2020 3:17 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2020 3:31 AM

if your iPad is disabled, you have not alternative other than to use a PC or Mac computer to restore the iPad. A forgotten passcode cannot be externally reset or recovered; a new passcode cannot be sent to you.


If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


2 replies
Question marked as Top-ranking reply

Dec 16, 2020 3:31 AM in response to Sdunser21

if your iPad is disabled, you have not alternative other than to use a PC or Mac computer to restore the iPad. A forgotten passcode cannot be externally reset or recovered; a new passcode cannot be sent to you.


If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


Dec 16, 2020 3:25 AM in response to Sdunser21

Sorry, no. You need to remove the existing passcode (which is stored inside your iPad, and nobody here knows it), by following the attached instructions.

As far as the computer is concerned, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider.


Instructions:

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPad to a computer (Windows 10 PC running the latest iTunes version) or Mac (wich can have iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPad, or your iPad is disabled

Regards

Giulio


Can I get a new passcode sent to me

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