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Level 1

8 points

Since my latest update, my printer no longer works. How can we fix this?

I have an HP Photosmart printer that won't work anymore with the new upgrade to Big Sur. How can I get this to work again?

iMac, OS X 10.11

Posted on Dec 22, 2020 10:46 AM

Top-ranking reply

Level 10

83,929 points

Posted on Dec 22, 2020 10:49 AM

Look for your model and look for Big Sur drivers.

If there are no Big Sur drivers, see if you can find it holding the Option key, when you add printer.

Try plugging into the printer directly via USB. It may have lost connection to the WiFi network.

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