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Cannot download old app which was deleted before

When I was trying to download any app that was deleted before, this message showed up every time and cannot download.


It is still possible to download new app which never installed before but not the app I installed and deleted before.


I already tried to reboot iPhone and logout & login appleid. My phone's iOS is 10.3.3 and iPhone 7. I have no intention to update iOS.


Please help me how to fix this problem. Thanks

iPhone 7, iOS 10

Posted on Dec 22, 2020 12:31 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2020 2:27 PM

Try to sign out of Apple Store and sign in again by following the steps in this article: https://support.apple.com/en-us/HT208242

3 replies

Cannot download old app which was deleted before

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